Privacy Policy
Effective Date: October 25, 2026
Troalo ("Troalo," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, sign up for updates, or interact with our brand.
1. Information We Collect
We may collect information you voluntarily provide, including your email address when you join our launch list, contact us, or participate in promotions.
As our online store develops, we may also collect information necessary to process purchases, such as names, shipping addresses, and order details.
Our website may automatically collect technical information, including IP addresses, browser types, device information, and website usage data.
2. How We Use Your Information
We use personal information to:
Send Troalo launch announcements, product updates, and promotional emails when you subscribe.
Respond to questions and customer inquiries.
Administer giveaways and promotions.
Process and support purchases when our online store becomes available.
Improve our website, products, and customer experience.
Maintain website security and comply with applicable laws.
3. Email Marketing
By subscribing to the Troalo launch list, you agree to receive marketing communications from Troalo.
You may unsubscribe at any time using the unsubscribe link in our marketing emails or by contacting us at michael@troalo.com.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand visitor activity, and improve performance.
Where required by law, we will request consent before using nonessential cookies or tracking technologies.
5. Sharing Information
We do not sell personal information for money.
We may share information with service providers that help us operate our website, manage email communications, process transactions, or provide customer support.
Certain advertising or analytics activities may be considered sharing or selling personal information under applicable privacy laws. If we introduce these activities, we will update our disclosures and provide applicable privacy choices.
We may also disclose information when required by law or necessary to protect our rights and the security of our services.
6. Data Security and Retention
We take reasonable measures to protect personal information against unauthorized access, misuse, or disclosure.
We retain information for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, and meet applicable legal obligations.
7. Your Privacy Choices
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to opt out of certain uses.
To submit a privacy request, contact michael@troalo.com. We will respond in accordance with applicable law.
8. Children's Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.
9. Third-Party Services
Our website is hosted using Odoo and may contain links to third-party websites or social media platforms. These services may have their own privacy policies and practices, which we encourage visitors to review.
10. Changes to This Policy
We may update this Privacy Policy as our business, website features, or legal requirements change. Updates will be posted on this page with a revised effective date.